100% Fraud Detection with Zero Bias: SprintHive’s Identity Verification Liveness Detection

Johannesburg, South Africa, 12 March 2025 – In a recent study, the liveness solution powering SprintHive's facial biometric identity verification has achieved 100% fraud detection with zero measurable bias across age, race, gender, and skin tone. These results were achieved in a rigorous study conducted by the U.S. Department of Homeland Security, confirming SprintHive's commitment to delivering robust and equitable identity verification solutions for financial institutions.

Automated Identity Verification & Real-Time Data Extraction

SprintHive's cutting-edge technology helps financial institutions combat fraud during digital customer onboarding and customer re-verification, significantly reducing fraud-related losses and enhancing operational efficiency through automation. Through collaboration, the company assists clients to achieve as low as 0% identity fraud and automates 87.8% of identity verifications through advanced machine learning, leading to tens of millions of rands in savings.  Combining real-time data extraction with tamper detection, SprintHive efficiently secures and simplifies customer onboarding.

Proven Results and Unwavering Trust

Financial institutions in South Africa's rapidly evolving digital financial landscape are facing increasing challenges in securing online transactions. The rising threats of card cloning, phishing, and identity theft, as highlighted in reports such as CMS's "The Role, Opportunities, and Challenges of AI in Detecting Financial Fraud,"¹ necessitate advanced, unbiased AI-driven solutions to safeguard business interests. The report from the U.S. Department of Homeland Security's (DHS) Remote Identity Validation Technology Demonstration (RIVTD) Track 3² highlighted ID R&D's strong performance. ID R&D's software, which powers SprintHive’s facial biometric liveness detection technology, demonstrated a 100% fraud detection rate with zero detectable bias across age, race, gender, and skin tone. These results are crucial for building customer trust and ensuring accurate fraud detection, both vital for business success.

Mitigating Risk and Enhancing Trust

The study, as detailed in the DHS report, involved 661 volunteers from diverse demographic backgrounds, including a carefully balanced representation across age, gender, race, and skin tone. The report’s finding of zero detectable bias directly addresses South African industry concerns about AI bias, which can lead to discriminatory outcomes and erode customer trust. By achieving this level of fairness, SprintHive provides a leading solution that is both secure and equitable, safeguarding reputations and fostering confidence among its consumers.

“We're thrilled to see international testing validate the exceptional results our clients have experienced firsthand in South Africa. Achieving zero identity fraud for over two years demonstrates the robust protection SprintHive provides. We remain steadfast in our commitment to safeguarding the identities of all South Africans, without exception.” 

Dirk le Roux, CEO of SprintHive 

Strategic Advantage and Future-Proofing

ID R&D’s exceptional liveness detection gives SprintHive a distinct advantage, ensuring minimal disruption to the customer experience—a crucial factor in the competitive financial landscape. SprintHive's commitment to innovation and collaboration remains paramount in adapting to evolving criminal behaviour and stringent regulatory requirements for South African financial institutions. SprintHive reinforces its dedication to safeguarding its clients and maintaining its position as a leader in identity verification services.

About SprintHive

SprintHive is a leading South African technology company specialising in identity verification, income verification, and fraud prevention solutions. With a focus on innovation and customer-centricity, SprintHive empowers financial institutions to secure their digital onboarding processes, reduce fraud-related losses, and enhance operational efficiency.

Enhance your digital onboarding security and mitigate fraud with SprintHive. Book a demo to experience the future of identity verification with our expert, Thuso Segopolo (thuso@sprinthive.com).

1. CMS Law, "The role, opportunities and challenges of AI in detecting financial fraud,"

https://cms.law/en/zaf/publication/the-role-opportunities-and-challenges-of-ai-in-detecting-financial-fraud

2. This publication is based upon work conducted under the U.S. Department of Homeland Security Cooperative Research and Development Agreement No. 24-TCBI-019. The views and/or conclusions contained in this document are those of the author(s) and should not be interpreted as necessarily representing the official policies, either expressed or implied, of the U.S. Department of Homeland Security (DHS), and do not constitute a DHS endorsement of the equipment tested or evaluated.

This information was determined based on demonstrations and assessments conducted at the Maryland Test Facility as part of the Remote Identity Validation Technology Demonstration held in 2024 under a Cooperative Research and Development Agreement. The performance metrics and/or ranking does not constitute an endorsement or guarantee by the U.S. Government.