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What documents are required for digital customer onboarding?Generally, some of the documents required include government-issued IDs, proof of address, and proof of income in the form of a bank statement or payslip.
How can digital customer onboarding enhance the customer experience?Digital customer onboarding can enhance the customer experience by providing a seamless and convenient onboarding process, reducing costs, ensuring compliance, enhancing engagement, and ultimately increasing conversion rates due to the reduced time and effort required to open a new account.
How do you handle bank statement templates?We don’t use templates, we rather use Machine Learning to read bank statements. In the event of new bank statement or changes to a bank statement it takes us 2 weeks for our ML to incorporate the changes.
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